Frequently Asked Questions

RETURNS FAQ

WHAT DOES ‘REFURBISHED’ MEAN?


All our macs are professional refurbished used units that have been repaired, restored or upgraded to the highest standards. Some units may have had new screens and components replaced. For more info please visit our Condition grade section




WHAT IS SO SPECIAL ABOUT YOUR 'ALL IN ONE' PACKAGES


'All in one' solution ensures that all our macs come ready with all the pre-installed software and accessories. (Mouse, keyboards, batteries, DC cables). Ready out of the box in 5 min, just power on and connect to Wifi. ​ ​Our Cost effective and Hassle free package is the perfect solution for design students and freelancers.




WHAT IS YOUR REFURBISHMENT PROCESS?


All refurbished Mac are subjected to a strict testing and configuration process. All internal components including hard drive, RAMs, CPU, GPU, network connections and displays ports are thoroughly tested to ensure a fully functioning mac. 1. All macs are tested several times to make sure that all components are working perfectly. 2. Any Modules that are flagged with issues are replaced with new functioning parts. 3. A fresh copy of Operating Software software is installed including the Software package. 4. Installed software are fully registered, activated and configured. 5. All macs are thoroughly cleaned, inspected and packaged with appropriate accessories.





WARRANTY FAQS

What is CBG Oil?


CBG (cannabigerol) is a cannabinoid meaning it is one of the many chemicals found in the cannibis plant. The most well know cannabinoids are cannabidiol (CBD) and tetrahydrocannabinol (THC). CBG is considered the precursor to other cannabinoids – the mother strain of the cannabinoid oils.




What are the health benefits of CBG inhalants?


How do these oxygen products work? Once the mask is close to / over your mouth, you press the trigger for a second whilst inhaling the oxygen. The length of bursts can be changed as needed. We recommend incorporating into your daily routine 2-3 bursts 2- 3 times a day. We also encourage using the product consistently for a period of 2 weeks to fully understand and experience the long term benefits of oxygen therapy (and CBG consumption).




Will CBG get me high?


No, our CBG product OxyHemp is THC free meaning it is non pyschoactive and can be safely used anytime.




Why infuse a cannabinoid oil into oxygen?


Generally absorption is up to 150% more effective when administering the oil in this why. By atomizing the oil into oxygen the body can process the product quickly and effectively.




Where do you deliver and how much does it cost?


We deliver pretty much anywhere! Cost is R120. Out of country deliveries may be a tad more expensive and may take a little longer. Same day and overnight delivery options available depending on time of order placement and area. Most National CBD and close outlying areas. Further outlying and rural areas may take a tad longer for delivery. Please contact info@oxyhemp.co.za to organise.




How can I pay?


We have partnered with Yoco to provide you with a safe, secure and speedy online payment process. You can pay online using your debit or credit card at checkout.





SOFTWARE FAQS

What is CBG Oil?


CBG (cannabigerol) is a cannabinoid meaning it is one of the many chemicals found in the cannibis plant. The most well know cannabinoids are cannabidiol (CBD) and tetrahydrocannabinol (THC). CBG is considered the precursor to other cannabinoids – the mother strain of the cannabinoid oils.




What are the health benefits of CBG inhalants?


How do these oxygen products work? Once the mask is close to / over your mouth, you press the trigger for a second whilst inhaling the oxygen. The length of bursts can be changed as needed. We recommend incorporating into your daily routine 2-3 bursts 2- 3 times a day. We also encourage using the product consistently for a period of 2 weeks to fully understand and experience the long term benefits of oxygen therapy (and CBG consumption).




Will CBG get me high?


No, our CBG product OxyHemp is THC free meaning it is non pyschoactive and can be safely used anytime.




Why infuse a cannabinoid oil into oxygen?


Generally absorption is up to 150% more effective when administering the oil in this why. By atomizing the oil into oxygen the body can process the product quickly and effectively.




Where do you deliver and how much does it cost?


We deliver pretty much anywhere! Cost is R120. Out of country deliveries may be a tad more expensive and may take a little longer. Same day and overnight delivery options available depending on time of order placement and area. Most National CBD and close outlying areas. Further outlying and rural areas may take a tad longer for delivery. Please contact info@oxyhemp.co.za to organise.




How can I pay?


We have partnered with Yoco to provide you with a safe, secure and speedy online payment process. You can pay online using your debit or credit card at checkout.





PRODUCT FAQS

WHAT DOES ‘REFURBISHED’ MEAN?


All our macs are professional refurbished used units that have been repaired, restored or upgraded to the highest standards. Some units may have had new screens and components replaced. For more info please visit our Condition grade section




WHAT IS SO SPECIAL ABOUT YOUR 'ALL IN ONE' PACKAGES


'All in one' solution ensures that all our macs come ready with all the pre-installed software and accessories. (Mouse, keyboards, batteries, DC cables). Ready out of the box in 5 min, just power on and connect to Wifi. ​ ​Our Cost effective and Hassle free package is the perfect solution for design students and freelancers.




WHAT IS YOUR REFURBISHMENT PROCESS?


All refurbished Mac are subjected to a strict testing and configuration process. All internal components including hard drive, RAMs, CPU, GPU, network connections and displays ports are thoroughly tested to ensure a fully functioning mac. 1. All macs are tested several times to make sure that all components are working perfectly. 2. Any Modules that are flagged with issues are replaced with new functioning parts. 3. A fresh copy of Operating Software software is installed including the Software package. 4. Installed software are fully registered, activated and configured. 5. All macs are thoroughly cleaned, inspected and packaged with appropriate accessories.





PAYMENT FAQS

What is CBG Oil?


CBG (cannabigerol) is a cannabinoid meaning it is one of the many chemicals found in the cannibis plant. The most well know cannabinoids are cannabidiol (CBD) and tetrahydrocannabinol (THC). CBG is considered the precursor to other cannabinoids – the mother strain of the cannabinoid oils.




What are the health benefits of CBG inhalants?


How do these oxygen products work? Once the mask is close to / over your mouth, you press the trigger for a second whilst inhaling the oxygen. The length of bursts can be changed as needed. We recommend incorporating into your daily routine 2-3 bursts 2- 3 times a day. We also encourage using the product consistently for a period of 2 weeks to fully understand and experience the long term benefits of oxygen therapy (and CBG consumption).




Will CBG get me high?


No, our CBG product OxyHemp is THC free meaning it is non pyschoactive and can be safely used anytime.




Why infuse a cannabinoid oil into oxygen?


Generally absorption is up to 150% more effective when administering the oil in this why. By atomizing the oil into oxygen the body can process the product quickly and effectively.




Where do you deliver and how much does it cost?


We deliver pretty much anywhere! Cost is R120. Out of country deliveries may be a tad more expensive and may take a little longer. Same day and overnight delivery options available depending on time of order placement and area. Most National CBD and close outlying areas. Further outlying and rural areas may take a tad longer for delivery. Please contact info@oxyhemp.co.za to organise.




How can I pay?


We have partnered with Yoco to provide you with a safe, secure and speedy online payment process. You can pay online using your debit or credit card at checkout.